Dave’s Resume

Monumental Sports & Entertainment, Washington, DC
2016-2021
President, Venues

Hand selected to provide visionary leadership for facility operations at Capital One Arena, EagleBank Arena, MedStar Capitals Iceplex, and Medstar Wizards Performance Center. In charge of IT, Facility Resources, and Technical & Broadcast Operations teams.

• Negotiated strategic deals, ranging from $500K to $60M, that reaped solid financial and political rewards for MSE.

• Drove +$65M in construction and capital improvement projects over 3 years, with no interruption in sporting/concert events.

• Designed and built out NBA practice facility on time and budget in collaboration with partners, architects, and construction team.

• Hosted Stanley Cup Championship parade for 100K+ attendees with 4 days to plan, while concurrently holding Stanley Cup Playoffs.

• Led organization through upheaval and uncertainties of onset/development of global pandemic and smooth restart of events.

• Opened first-ever onsite Sports Book during pandemic—pivoting plan to overcome challenges and achieve record-breaking results.

• Spearheaded customer service program that ultimately led to a JD Power Guest Experience best-in-class award in 2017.

• Won Green Sports Alliance Innovators of the Year award in 2017 for sustainability with solar power and carbon offsetting credits.

Verizon Center (now Capital One Arena) Monumental Sports & Entertainment, Washington, DC 2010-2016 SVP & General Manager

Tapped to provide strategic direction for restructured NBA and NHL venue/organization with new ownership. In charge of facility operations, box office, event booking, engineering, F&B, housekeeping, marketing, event production, guest relations, and security.

• Developed and executed 5-year Capital Improvement Strategic Plan updated policies/procedures by conducting SOPs Audit.

• Implemented incident management system, event management system, training program, and improved security system.

• Boosted customer satisfaction and employee morale by developing comprehensive training program and reward/incentive plan.

• Awarded city-wide and large-scale events, including high-profile NCAA contests, that delivered positive economic impact to area.

• Oversaw planning, development, construction, and opening of premium club space in <7 months on time and within budget.

• Nurtured and strengthened key relationships in the music and live entertainment industry, as primary MSE representative.

David P. Touhey, CVE
MCI Center/Verizon Center (now Capital One Arena) – Washington Sports & Entertainment, Washington, DC 2004–2010
Vice President, Booking & Entertainment

Rapidly increased event revenue YoY—producing, negotiating, and booking new business in a massive market for all WSELP facilities.
Brought a wide array of innovative and premier events to building, in coordination with NBA, NHL, WNBA, and Georgetown schedules.
▪ Secured Presidential Inauguration Events 3 consecutive times, and new family shows which included first-time ever, Monster Jam.
▪ Recouped revenue by devising plans that filled 6 dates left vacant by NBA/NHL lockout, double the number of most buildings.
▪ Automated manual calendar date tracking system which dramatically improved efficiencies and communication channels.
▪ Created new system that evaluated financial performance of events and expedited settlements with show promoters.
▪ Served as interim VP of Marketing for 5 months. Built and led highly effective Event Marketing and Public Relations teams.

University of Miami Convocation Center | Global Spectrum, Coral Gables, FL 2002–2004
General Manager
Initially hired to serve as owner’s representative during construction of $50M, +7500-seat multi-purpose arena, and then oversaw all
operational aspects of new on-campus facility. Successfully opened building and attracted outside events to the venue.
▪ Developed and executed comprehensive FF&E plan for purchase, delivery, and installation within budget and time constraints.
▪ Ramped up staff—hiring, onboarding, and training 11 FTEs and ~ 200 PTE in operations, box office, guest relations, and finance.
▪ Surpassed expectations—securing 4 outside events in first 90 days and 8 total in 7 months by partnering with key stakeholders.

James L Knight Center | Global Spectrum, Miami, FL 1999–2002
General Manager
Promoted in just 6 months to oversee all aspects of underperforming 4,000-seat venue and 20,000 sq. ft. exhibition hall. Hit the
ground running—turning around operations by establishing financial/operational controls and restructuring/retraining staff.
▪ Stepped into lead transformation of organization to pass internal financial & operational audit, after previous years’ failed attempt.
▪ Grew revenue and cut expenses by maximizing calendar to book more events and improving workflows to increase efficiency.

Teaching Experience:
THE GEORGE WASHINGTON UNIVERSITY, Washington, D.C. (9/2005–12/2020)
Adjunct Faculty – School of Business Sport Management Program

GEORGETOWN UNIVERSITY, Washington, D.C. (1/2009–5/2010)
Adjunct Faculty – School of Continuing Studies, Sports Industry Management

UNIVERSITY OF MASSACHUSETTS, Amherst, MA
Isenberg School of Management – Mark H McCormack Dept. of Sport Management
Bachelor of Science Degree